FREQUENTLY ASKED QUESTIONS


  • How Does Renting Geaux Crates Work?

    It’s easy! First, select the rental package you need based on the size of your space. All rental packages include Geaux Crates, a rolling moving dolly and labeling supplies.

    ​Next, check out and pick a delivery date and time that’s convenient for you. We’ll deliver everything, and you can start packing right away. There is no tape or assembly required. Pack each crate, stack it on the included moving dolly and roll it right to your moving truck.

    Finally, when you’re done moving, we’ll pick up everything at your new place when it’s convenient for you. No more cardboard mess to recycle!

  • Are Geaux Crates cost effective compared to cardboard boxes?

    In almost all cases, you will save money, time, and headache. When you purchase cardboard boxes, you also have to purchase packing tape and packing paper. Our preassembled plastic crates have hinged lids, so there is no need for tape or paper. Plus they are eco-friendly! Our customers have said – "We will never use cardboard boxes again.”

  • What is your service area?

    Geaux Crates provides service to the entire Greater Houston Metroplex. Some delivery fees will apply, if you are outside of our area.

    Aldine | Alvin | Atascocita | Bellaire | Cinco Ranch | Cypress | Clear Lake | Conroe | Dickinson | Downtown | Friendswood | Fulshear | Galena Park | Galveston | Hockley | Katy | Kemah | Lake Conroe | League City | Magnolia | Midtown | Missouri City | Montgomery | Pasadena | Pearland | Richmond | Rosenberg | Sienna Plantation | Spring | Sugarland | Seabrook | Texas City | Tomball | West University | The Woodlands | Willis

  • How far in advance should I order my crates?

    Most customers reserve their crates 1-2 weeks before their move to ensure enough packing time. Crates can be arranged for delivery 48 hours after the receipt of payment/reservation.

  • What is the minimum I can order?

    We have found that most customers need a minimum of 30 crates and 3 dollies to pack the bare necessities for a move.

  • How big are your Crates?

    Our Crates are 3.2 Cubic Feet
    27 inches Long
    12.5 inches Tall
    17 inches Wide

  • How many crates can I stack?

    We recommend stacking NO MORE than 5 Crates on 1 Dolly. Any more than that, for safety reasons, could result in tipping over causing injury or property damage.

  • Are you a moving company?

    No, we do not provide moving services. However, our sister company, Pitcher Design Group can assist with some packing and unpacking services.

    We are also happy to give moving company recommendations.

  • Do you clean the crates?

    Absolutely! Keeping your home goods clean and safe are a top priority. We take pride in our services, ensuring that Geaux Crates are thoroughly sanitized before they are delivered to a new customer. After each move, all crates and dollies are thoroughly sanitized inside and out.

  • How many crates and dollies will I need for my move?

    Depending on the amount of rooms and storage items you currently have will determine how many you crates you will need. Our pricing for each category gives examples of sizing and square footage needs.

    ​However, we always encourage customers that have a lot of heavy items, such as books, to order extra crates. While the crates hold a lot, you want to ensure that you can safely pick them up after loading them.

    Studio: 30 Crates
    1 Bedroom: 30-40 Crates
    2 Bedroom: 40-50 Crates
    3 Bedroom: 60-70 Crates
    4 Bedroom: 80-90 Crates
    5 Bedroom: 100 Crates +

  • How long can I keep my crates?

    A minimum, 7 day rental is required. However, if more days or weeks are needed, let us know and we will be more than happy to assist you.

  • How do I order and pay for my crates?

    Ordering is easy. Click on the "Get a Quote" tab, fill out the information and submit it to us. We will send you an invoice that must be paid prior to delivery. It can be paid conveniently online with a debit or credit card

Get in touch.

Don’t see an answer to your question above? No worries. We would love to connect with you and answer any questions you have! Feel free to give us a call at (281)468-8600 or click the “Contact Us” button below to submit your question to us!